Learn More About Our Terms & Conditions Policy
Cancellation Policy
If you need to cancel your reservation please let us know as soon as possible. Our Cancellation policy is based on our investment in time, program planning, staff training and equipment prior to your scheduled dates and is as follows:
- Written notice Cancellations received at least 45 days prior to your scheduled start date, will be eligible for full payment refund minus a $35 administrative fee.
- Written notice cancellations received between 30 and 45 days prior to scheduled start date will be eligible for a 75% of payment refund.
- Written notice cancellations received between 15 and 30 days prior to scheduled start date will be eligible for a 50% of payment refund.
- Cancellations received within 15 days prior to scheduled start date result in no refund being issued.
- Cancellations are effective only upon our receipt of your written notice.
- Refunds may take up to 30 days from receipt of your written notice to be processed.
Cancellation Assistance
In an effort to help make the best scenario for both of us if a cancellation is imminent please contact us as soon as possible. We would like to make it work for both parties and therefore cancellations within the 15 day window may be transferred and or held in perpetuity of attendance in a future course or guided trip. If you find yourself unable to attend a registered date. We will retain payment per our refund policy above, but would be open to apply it to a future date that would work better for your schedule. If you fail to attend or cancel again on a future date, the payment which was applied to this refund policy transfer reverts back to the rules applied to the original course date and payment is forfeited (ie. you can not cancel within the 15 day period, ask to have it applied to a future date and then cancel that date to try to get the full refund).
If We Cancel
We reserve the right to change or cancel any itinerary at any time if, in our opinion, conditions so require. If we must cancel a program prior to its start, you will receive a full refund within 30 days of the scheduled start date. We are not responsible for any additional expenses incurred.
Cookie Policy:
A cookie is a small file that asks permission to be placed on your computer’s hard drive. If/Once you agree, the file is then added and the cookie helps to analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We may use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.